Cichlid Lovers Tropical Fish
Catfish & Others
You'll Love our Fish
PH (520) 881-6662
Shipping and Conditions of Sale
$75 min order for shipping fish, no minimums on dry goods
How to order:
Please email email@example.com or call 520-881-6662 to double check
availability and place your order. We have no shopping cart. If you are paying
by credit card please call with your number, do not email the card number, you
may also contact me on Facebook messenger: https://www.facebook.com/alan.bliven
Shipping Fish: We prefer to ship out of state orders air cargo. With air cargo you pick the fish up at the air cargo office at the closest major airport. The air cargo offices are not at the main terminal but close to the airport, making it easy and fast to pick them up. This is the fastest and safest method of shipping! It's same day shipping. A 55.00 flat rate shipping charge applies to all US air cargo orders using South West and American Airlines; Delta charges are 65.00. Live arrival guaranteed on all air cargo shipments.
If you are too far from the
airport we can ship smaller orders UPS overnight. 55.00 is the usual rate
for very small orders, larger orders
are dependant on the actual weight, and range on average between 60.00 -
80.00 and up. Live arrival guaranteed
except on most Tanganyikan Cichlids. I will not ship small Calvus types
and other small Lamps, Cyps, Sand Dwellers, Featherfins, Julies, Killies etc
any way but Air Cargo. Larger fish, and Fronts, Tropheus, Cats, Eels etc are
ok, but Air Cargo is still prefferable if at all possible.
Live arrival is guaranteed only if shipped with our choice of carrier and routes and the carrier is not at fault. If the carrier is at fault, than a claim must be filed with the carrier and it's between you and the carrier. We will assist you in everyway possible to get the claim through with the carrier. Carrier must confirm losses and we must be notified immediately upon receipt by either email or phone. Losses will only be credited to the next order. No refunds of any kind are given, only credit on the next order. Our responsibility ends for replacements once the buyer leaves the airport with living fish. We cannot be responsible for what happens with the fish once he places them in his tank. Of course we will be on call to assist with any problems that may develop. We do not guarantee live arrival on any replacement fish, nor do we assist with the shipping charges on replacement fish. Also if you have a health question about your newly arrived fish, please contact us before medicating or treating them to avoid improper treatments.
We will set up a shipping day that is convenient for both of us. We prefer to ship earlier in the week but weekend shipments can be arranged for air cargo only. All UPS shipments must be sent early in the week.
Heat packs are used in the winter.
No box charges.
All fish are sent in Styrofoam boxes and packed with oxygen. We have been shipping fish for 30 years and it it quite professionally.
Dry goods may be shipped with fish orders or sent separate via ground.
We do not export outside of North America.
Dry Goods: No minimum order. Make payable to: Cichlid Lovers Tropical Fish. Include your name, address, and phone number and items ordered with payment. Dry goods are shipped Post Office or FedEx ground prepaid freight, or with fish orders. Please include your city and zip code when contacting us for shipping estimates.
Local Pick up: An appointment is necessary for local pickup, please call just before you come by. We are not a pet store and are not set up for people to drop by unannounced. We are closed on Sunday.
Unpacking Your Fish Order: Do Not Trickle Water Into The Bag! This will change the pH and cause the nitrate and/or ammonia levels to rise and become toxic to the fish, possibly poisoning them right in the bag! Float bags until temperature is equal in the bag and the tank. Open the bag and pour fish through a net and then place them in the clean tank. Do not put the packing water into the clean tank, discard the packing water. Shipped fish are stressed and weak, do not put into an established tank with large and aggressive tank mates.